01
Continuous Coverage
Staffed around the clock, through holidays and surge periods, with on-call escalation to a named supervisor rather than a queue.
Services
Facility Support
One contract, one crew, one point of accountability
Facilities fail at the seams — the handoffs between trades, shifts, and subcontracts. Blackhorn takes the whole scope so nothing falls between them.
Operations and maintenance, custodial, grounds, and minor construction run by one crew under one contract, with cleared personnel and reporting built to survive an audit.
Facility Support Characteristics
02
Pre-Staged Response
Parts and equipment held on site so critical failures are met with a crew already carrying what the repair needs.
03
Single Accountability
One contract and one supervisor answering for the whole scope. No coordinating between vendors when something breaks at 0200.
Sustain
the Site
Features
Operations & Maintenance
Preventive and corrective maintenance across mechanical, electrical, and plumbing systems, tracked in your CMMS or ours.
Custodial & Grounds
Daily custodial, waste handling, landscaping, and snow and ice removal against a published schedule.
Minor Construction
Repairs, alterations, and tenant improvements delivered without standing up a separate contract vehicle.
Compliance & Reporting
Inspection logs, safety records, and performance reporting formatted to your QASP from day one.
Service Cycle
01
Assessment & Transition
Condition survey, asset inventory, and a phased takeover that keeps the site running through the handover.
02
Steady-State Operations
Scheduled preventive work, demand response, and monthly performance reporting against the agreed standard.
03
Review & Adjust
Quarterly review of failure trends and spend, with scope and staffing adjusted to what the data shows.
Talk to Blackhorn
Request
Facility Support
Send us the site, the scope, and the standard you are held to. We will come back with a staffing plan and a price, not a discovery phase.
Start a conversation